Medical Case Management with Excellence and Human Commitment

Over 10 years of experience supporting patients, insurers, and providers with personalized, bilingual care and reliable outcomes.

Learn More About Us

Expert Team

Friendly & professional

Patient Care Services

Bilingual Assistance

24/7 help center

Always ready to support

ABOUT US

Here at Pinnacle, we are a team of diligent
and result oriented individuals

Here at Pinnacle, we are a team of diligent and result oriented individuals. Each of our nurses holds a deep rooted specific background that easily molds and impacts each of our patients, your employees.

Our nurses and team are truly passionate about what we do, in many times going above and beyond our “8-5”. Our team is on call 24 hours a day 7 days a week. When a patient is injured and in pain, it takes no holidays. Here at Pinnacle we are committed to having a nurse available at all hours.

Pinnacle’s foundation was made and molded by listening to our customers and patients.

By listening to our patients and customers we continue to build a program that works for each individual.

Our team of nurses are highly skilled in the latest technology, guidelines and UR Services to provide an all around plan for each patient and claim. We understand each customer and patient is unique and this is why we work closely with everyone involved.

Come experience our VIP Nurse Case Management Services and help us continue to grow and shape the face of this imperfect work comp system. Albert Einstein said: “We cannot solve our problems with the same thinking we used when we created them.”

SERVICES

Tailored Medical Case Management Services

At Pinnacle, we deliver tailored solutions that meet the needs of patients, healthcare providers, and insurance companies.
Each case is unique, and our approach combines clinical expertise with consistent
follow-up and clear communication

Medical Case Management

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Clinical Evaluations & Reports

Professional insights to support medical and legal decisions.

Provider & Insurer Coordination

Serving as a strategic bridge between all involved parties.

Bilingual Support (English/Spanish)

Clear communication for patients and families.

Ongoing Monitoring & Follow-up

Site visits, phone calls, and consistent updates to ensure progress.

Treatment Oversight

Ensuring care plans are appropriate and effective

CASE MANAGEMENT

Our team of nurses are available 24/7 for advice and field work. We offer Telephonic and Field Case Management work 24/7. We are trained in catastrophic care and burn management. Our team works with litigated cases by maintaining a neutral patient care oriented results.

We specialize in direct communication with all parties involved and keep everyone involved apprised of ongoing treatment plan periodically.

CONSULTING

FREE Telephonic Case Review Consultation. Thats right, FREE.

Feel free to reach out to use and discuss any case/scenarios and or just ask for advice on treatment plan/recommendations on facilities.

Have questions or need support? Reach out today to schedule a free consultation. Our team is ready to respond with care and professionalism.

PHONE

(949) 715-0607

E-MAIL

info@pinnaclecasesolutions.com

ADDRESS

303 Broadway St. STE 104-108,
Laguna Beach, 92651, CA

Meet the Team

At Pinnacle Case Management Solutions, our strength lies in the people behind our mission.
Our team is made up of experienced, bilingual professionals — including nurses, case managers, and care coordinators — who are deeply committed to delivering compassionate, effective, and culturally aware support.

Every member brings unique expertise and a shared dedication to guiding patients, providers, and insurers through every stage of care with clarity and care.

Together, we work to make complex healthcare feel personal, approachable, and truly supportive.

JUAN RAMIREZ

Bilingual Nurse Case Manager
Owner/CEO

NELLIE RAMIREZ

RN, BSN, PHN, Bilingual Nurse Case Manager
Office Manager